Description This role requires open/flexible availability, including weekends and holidays, for all shifts. Prior hotel front desk experience is required. Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you're the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

Guest Experience Pro:

Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.

Operations Maestro:

Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.

Revenue & Rate Strategist:

Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.

Team Leader & Problem Solver:

Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

High School diploma or equivalent required; college coursework in a related field helpful. At least 2 to 3 years of progressive experience in a hotel or related field required. Previous supervisory experience preferred. Must have a valid driver's license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

Formerly Hotel Indigo, this property is in the process of rebranding as Hotel Tonnelle, a Marriott Tribute! This upscale, New Orleans Garden District hotel is on the St. Charles Avenue streetcar line. High-speed wireless internet access is included. Vibrant décor and modern furnishings are showcased in guest rooms at Hotel Tonnelle. A flat-screen TV with cable channels is available for in-room entertainment. A work desk and coffee machine are also provided. The hotel's fitness center features elliptical machines, treadmills, and weights. The business center has computers, printers, and fax services.

Application deadline for Colorado positions:

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