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Confidential

Hotel General Manager

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Job Description

Striving to find an energetic and dynamic Hotel General Manager to lead our hotel operations with passion and precision. In this pivotal role, you will oversee all aspects of hotel management, ensuring exceptional guest experiences, operational efficiency, and financial performance. Your leadership will inspire our team, uphold service standards, and drive revenue growth while maintaining a positive work environment. This is an exciting opportunity for a seasoned hospitality professional eager to make a meaningful impact in a vibrant community setting. Responsibilities Oversee daily hotel operations, including front desk, housekeeping, maintenance, and food & beverage services Lead and supervise hospitality teams to deliver outstanding guest services aligned with property standards Manage hospitality operations budgets, including revenue management and cost control strategies Ensure compliance with hotel management policies, safety regulations, and guest service standards Implement property management systems (PMS) and hospitality reservation systems to optimize booking processes Foster a guest-centric culture by maintaining high levels of customer service and addressing guest relations promptly Coordinate activities such as staffing, training, performance evaluations, and team development Requirements Proven experience supervising hotel or resort operations with strong leadership skills in hospitality management Excellent managerial communication skills with the ability to motivate teams and manage diverse staff Bilingual or multilingual abilities are highly desirable to serve a broad range of guests effectively Extensive knowledge of hotel management software including property management systems (PMS) and hospitality reservation systems Strong customer service orientation with a focus on exceeding guest expectations Previous experience managing hospitality teams in a resort or hotel environment is preferred Ability to oversee night audit procedures and manage multi-line phone systems with professional phone etiquette Join us as our Hotel General Manager to lead with energy, inspire your team, and create memorable experiences for every guest. Your leadership will be instrumental in elevating our properties' reputation while fostering a vibrant workplace culture rooted in excellence.
Pay:
$58,000.00 - $63,000.00 per year
Benefits:
401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance
Experience:
Hotel management: 2 years (Required) Customer service: 4 years (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance