Hotel General Manager Confidential Nottingham, MD Job Details Full-time $65,000 - $75,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Employee discount Life insurance Referral program Qualifications Customer communication Teamwork Operations management Multilingual Employee relationship building Revenue management Team development Full Job Description Overview We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our extended stay hotel. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the Hotel Manager, you will be responsible for ensuring that all guests have a memorable experience while maintaining the hotel's profitability and operational efficiency. Responsibilities Lead and manage all hotel departments, ensuring high standards of service and guest satisfaction. Oversee revenue management strategies to maximize occupancy and revenue. Develop and manage budgets, ensuring financial targets are met. Supervise staff, providing training, support, and performance evaluations. Implement and maintain hotel policies and procedures to ensure compliance with regulations. Foster a positive work environment that encourages teamwork and professional growth. Address guest complaints and concerns promptly, ensuring resolution to maintain customer satisfaction. Collaborate with marketing teams to promote hotel services and special events. Monitor industry trends to stay competitive within the hospitality market. Experience Proven experience in hotel management or a similar role within the hospitality industry. Strong leadership skills with the ability to motivate and supervise staff effectively. Excellent customer service skills with a focus on guest satisfaction. Knowledge of revenue management techniques and budgeting processes. Multilingual abilities are a plus, enhancing communication with diverse guests. Familiarity with phone systems and hotel management software is preferred. A degree in Hospitality Management or related field is advantageous but not mandatory. Join our team as we strive to provide outstanding hospitality experiences while fostering a supportive environment for our staff. Your expertise will play a crucial role in our success!

Job Type:

Full-time Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Paid training Referral program Vision insurance

Work Location:

In person