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Super 8 Motel Gratiot

Super 8 Motel in Gratiot

Career Insights for Hotel Manager

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Based on Michigan data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$58,663 / year median in Michigan

+8% projected growth

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Job Description

Overview Join our dynamic hospitality team as a Hotel Manager at the Super 8 Motel in . In this energetic leadership role, you will oversee all daily operations, ensuring exceptional guest experiences and smooth hotel functioning. Your expertise in hospitality management, team leadership, and financial oversight will drive the success of our property. We are seeking a motivated professional who thrives in a fast-paced environment and is passionate about delivering top-tier guest service. This paid position offers an exciting opportunity to lead a dedicated team while managing the operational and financial aspects of the hotel. Duties Oversee daily hotel operations, including front desk, housekeeping, maintenance, and guest services to ensure high standards of hospitality and guest satisfaction Supervise and manage hospitality teams, fostering a positive work environment and ensuring team members adhere to hotel guest service standards Utilize property management systems (PMS) and hospitality reservation systems to manage bookings, check-ins, check-outs, and guest inquiries efficiently Implement revenue management strategies to optimize occupancy rates and maximize profitability through effective pricing and promotional activities Manage hospitality operations budgets, monitor financial performance, and ensure adherence to fiscal targets through budgeting and financial management practices Maintain excellent guest relations by addressing concerns promptly, resolving issues effectively, and ensuring memorable stays for all guests Lead human resources functions including hiring, training, performance evaluations, and maintaining compliance with employment laws Coordinate multi-line phone systems with professional phone etiquette to handle inquiries swiftly and courteously Conduct regular property inspections to uphold cleanliness, safety standards, and property maintenance requirements Experience Proven supervisory or managerial experience within the hospitality industry or hotel management setting Strong knowledge of hotel management operations including revenue management, budgeting, and financial operations Experience with property management systems (PMS), hospitality reservation systems, and multi-line phone systems Demonstrated ability to lead teams effectively while managing human resources functions such as hiring, training, and performance management Excellent communication skills with managerial staff, team members, and guests; bilingual or multilingual abilities are a plus for serving diverse clientele Background in customer service excellence with a focus on exceeding guest expectations Familiarity with hotel guest service standards, guest relations strategies, and maintaining high levels of guest satisfaction Ability to oversee daily operations efficiently while managing multiple priorities in a fast-paced environment Join us in creating memorable stays for our guests while leading a vibrant team dedicated to excellence. We value energetic leaders who are passionate about hospitality management and eager to make a positive impact every day!
Pay:
From $23.19 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person