Front Desk Supervisor Hawkeye Hotels

• 2.

5 Minneapolis, MN Job Details Full-time From $17.50 an hour 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Resort experience Inventory management Client services experience within hospitality industry Night audit Supervising experience Team management Full Job Description ## Overview We are seeking a skilled Front Desk Supervisor to join our team. The ideal candidate will have a background in hospitality and customer service, with experience in hotel or resort management. Bilingual proficiency is a plus. ## Responsibilities

• Oversee all front office operations and ensure exceptional guest experiences
• Manage front desk staff, including training and scheduling
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guests
• Conduct night audits and reconcile daily transactions
• Implement and maintain procedures for optimal guest service
• Monitor and maintain inventory of office supplies and promotional materials ## Experience
• Previous experience in hospitality management, particularly in a hotel or resort setting
• Proficiency in phone etiquette and customer service practices
• Knowledge of front desk operations, including check-in/check-out procedures
• Familiarity with night audit processes is preferred Join our team as a Front Desk Supervisor and be part of a dynamic hospitality environment where your skills will be valued and developed.

Pay:

From $17.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hotel:

1 year (Preferred)

Supervising:

1 year (Preferred) Ability to

Commute:

Minneapolis, MN 55425 (Required) Ability to

Relocate:

Minneapolis, MN 55425: Relocate before starting work (Required)

Work Location:

In person