Overview Help build a hotel culture, and its team, from the ground up. We are seeking an experienced, hands-on General Manager for our new Holiday Inn Express in Hernando, Mississippi. This is an opportunity to shape the property from the beginning. You will work closely with ownership to prepare the hotel for opening, recruit and train a new team, and establish the standards and culture that will guide its success. Once open, you will lead daily operations, deliver outstanding guest experiences, and drive the hotel's financial performance. The ideal candidate is an organized, resourceful leader who enjoys building teams, takes ownership of results, and is comfortable balancing big-picture planning with hands-on work. Responsibilities Pre-Opening Partner with ownership to coordinate pre-opening activities, track milestones, and prepare the hotel for a successful launch. Recruit, hire, onboard, and train the hotel team across front desk, housekeeping, maintenance, and breakfast operations. Build a positive workplace culture centered on accountability, teamwork, and guest service. Establish operating procedures, departmental routines, and service standards aligned with Holiday Inn Express and IHG requirements. Coordinate with ownership, vendors, and brand representatives on operating supplies, equipment, hotel systems, and staff readiness. Support opening budgets, staffing plans, and training schedules. Prepare the team and property for required brand inspections and opening readiness reviews. Develop local business relationships and support sales efforts to build awareness and generate demand before opening. Ongoing Hotel Operations Lead all aspects of daily hotel operations, including front desk, housekeeping, breakfast service, maintenance, and guest relations. Manage budgets, labor costs, purchasing, and financial reporting to meet performance goals. Work with revenue management and sales partners to grow occupancy, optimize rates, and maximize profitability. Coach department leaders and team members through regular training, clear expectations, and performance feedback. Maintain brand standards for service, cleanliness, property condition, and the guest experience. Address guest concerns promptly and use guest feedback to improve operations. Oversee staffing, scheduling, onboarding, and employee relations. Ensure accurate front desk, reservation, cash-handling, and night audit processes. Maintain compliance with applicable health, safety, and operating requirements. Qualifications Proven hotel management experience with responsibility for team leadership, daily operations, and financial performance. Prior hotel General Manager experience strongly preferred. Hotel pre-opening or new-property launch experience preferred. Experience with Holiday Inn Express or other IHG-branded hotels preferred. Demonstrated ability to recruit, train, and develop a team across multiple departments. Strong understanding of budgeting, labor management, revenue management, and hotel financial reporting. Working knowledge of hotel property management systems, reservation platforms, and night audit procedures. Excellent communication, organization, problem-solving, and guest service skills. Ability to manage changing priorities and meet deadlines during the pre-opening period. A hands-on leadership style and willingness to support the team wherever needed. Availability to work a flexible schedule, including evenings, weekends, and holidays as operational needs require. Bilingual or multilingual abilities are a plus. Benefits Employee discount Paid time off

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person