We are seeking experienced, self-motivated, hit the ground running, results-driven Hotel Assistant General Manager to lead our team, drive operational excellence, and deliver outstanding guest experience. We pride ourselves on providing a comfortable, friendly, and welcoming stay for every guest who walks through our doors. The Hotel Assistant General Manager will oversee all hotel operations, guest satisfaction is consistently exceeded, and brand standards are upheld. This leader will be a hands-on ambassador for the Staybridge Suites brand, building strong relationships with guests, staff, and the community. Lead with a Hospitality Heart

• Approach every guest and team interaction with warmth, empathy, and care. Above and Beyond
• Consistently exceed expectations by solving challenges with creativity and urgency. Stronger Together
• Build, train, and inspire a collaborative team culture where every associate feels valued. Backbone and Charm
• Navigate challenges with determination, professionalism, and poise, while ensuring accountability.

Key Responsibilities Provide daily leadership to all hotel departments (Front Desk, Housekeeping, Maintenance, F&B if applicable). Manage financial performance, forecasting, and expense control. Maintain and exceed brand standards, guest satisfaction metrics, and quality assurance scores. Recruit, train, and develop team members while fostering a positive, engaging culture. Drive revenue through sales initiatives, market awareness, and community partnerships. Ensure compliance with state/federal labor laws and safety regulations. Handle guest relations with professionalism, resolving concerns quickly and effectively. Lead property improvement projects and maintain a clean, safe, and welcoming hotel environment. Serve as the primary liaison with ownership and IHG brand representatives. Qualifications Proven experience as a Hotel General Manager or Assistant General Manager in a branded hotel environment (IHG experience preferred but not required). Excellent leadership, communication, and interpersonal skills. Ability to motivate and build cohesive teams in a hospitality setting. Strong problem-solving skills with a focus on guest satisfaction. Familiarity with hotel management systems (HotelKey PMS, revenue management, labor systems). Be a part of our Team Lead a dedicated hospitality team at Staybridge Suites Albuquerque Airport Opportunity to drive success in both guest service and financial performance. Be part of a growing hospitality group committed to excellence and strong company values. Competitive salary will be based on experience , performance-based bonus opportunities, and benefits package.

Job Type:

Full-time Experience:

Hotel management: 2 years (Preferred)

Pay:

$15.00

• $17.

50 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training

Work Location:

In person