General Manager

General Manager Medina, OH 44256 Full-time Full-time General Manager The Legacy Hotel - A Tribute Portfolio Hotel by Marriott Medina, Ohio Opening 2026 The Legacy Hotel, a Tribute Portfolio Hotel by Marriott, is set to open in 2026 and will redefine hospitality in Medina, Ohio. Featuring 77 beautifully appointed guest rooms and suites, thoughtfully designed indoor and outdoor gathering spaces, and multiple distinctive food and beverage venues, this upscale property will be a landmark destination celebrating Medina's culture, history, and community. As we prepare for opening, we are assembling a high-impact leadership team to establish the culture, service standards, and operational discipline that will define the hotel from day one. We are seeking a proven, strategic, and community-driven General Manager to lead the pre-opening phase and launch this property as the premier hospitality destination in the region. Position Summary The General Manager holds full operational and financial responsibility for the hotel, including its multiple food and beverage concepts. This leader will drive performance, build a strong service culture, ensure Marriott brand excellence, and establish The Legacy Hotel as the market leader in lodging, dining, and events. This role requires a hands-on executive with significant full-service and high-end F&B experience, strong financial acumen, and the ability to lead a complex pre-opening environment. Key Responsibilities Executive Leadership & Culture Recruit, hire, and develop a high-performing executive and department leadership team. Establish a culture rooted in accountability, hospitality excellence, and community connection. Lead all pre-opening efforts including staffing strategy, training execution, SOP implementation, and operational readiness. Serve as the primary liaison with ownership, Marriott, and management partners. Brand & Guest Experience Ensure full compliance with Tribute Portfolio and Marriott brand standards. Drive guest satisfaction, GSS performance, and reputation management. Personally engage with guests and community leaders to build loyalty and long-term relationships. Maintain a safe, secure, and well-maintained environment for guests and associates. Financial & Operational Excellence Deliver strong top-line revenue growth and bottom-line profitability. Develop and execute annual budgets, forecasts, and capital plans. Oversee asset management initiatives in partnership with ownership. Lead daily operations across all departments, including multiple restaurant and event venues. Optimize labor, cost controls, and revenue strategies to maximize ROI. Sales, Community & Market Presence Serve as the face of the hotel within Medina and the surrounding region. Develop strategic partnerships and drive local business engagement. Position The Legacy Hotel as the preferred destination for lodging, dining, and events. Support proactive sales initiatives and revenue generation strategies. On-Property Venues The Legacy Hotel will feature four distinctive dining and event experiences: Lily Jean's | Privato | La Vista | Locale at the Legacy Event Center Strong, high-end restaurant leadership experience is essential. Qualifications Minimum 5 years of experience as a General Manager in a full-service hotel. Extensive experience overseeing multiple food and beverage outlets (high-end or free-standing restaurant experience strongly preferred). Prior Marriott experience highly desirable. Demonstrated success driving GSS and brand compliance. Proven ability to deliver strong financial performance and revenue growth. Strong sales acumen and established networking ability. Bachelor's degree in hospitality, Business, or related field preferred. Ability to successfully pass a pre-employment background check. What We Offer Competitive executive compensation (commensurate with experience) Medical, dental, and vision insurance Life insurance Paid time off 401(k) plan Pre-opening leadership opportunity within a Marriott Tribute Portfolio property Career growth within a dynamic and growing hospitality organization Be Part of Something Defining This is not a maintenance role. This is a build-it-from-the-ground-up opportunity. You will shape the culture, hire the team, establish the standards, and set the tone for a property that will become a cornerstone of Medina. If you are a results-driven hospitality executive ready to lead a landmark opening and build a legacy, we want to hear from you. Apply with your current resume to be considered. Join us in building The Legacy. N./

A Benefits:

Dental insurance Vision insurance Health insurance Paid time off Life insurance 401(k)

Job Type:

fulltime

Schedule:

Weekend availability Monday to

Friday Education:

No education required Work location: On-site