Hotel General Manager

Job Overview Spark Hotels is seeking an experienced Hotel General Manager to oversee all aspects of the Holiday Inn Mentor. Just minutes from Lake Erie and Cleveland's top attractions, the hotel offers a warm, comfortable stay with great dining, relaxing amenities, and everything guests need to feel at home while exploring the area. The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial results. This role requires exceptional leadership skills, the ability to manage diverse teams, a commitment to providing outstanding customer service, and prior IHG experience. Responsibilities Oversee all hotel operations to ensure exceptional guest service, operational efficiency, and brand alignment. Lead and mentor team to foster a culture of accountability, teamwork, and associate engagement. Implement strategies to maximize results across all key performance indicators. Full accountability of financial performance including the budget, forecast, and cost control measures. Champion hospitality excellence by upholding brand standards and elevating every guest interaction. Lead Hotel Sales team to achieve outstanding top-line results and overall market penetration. Skills Demonstrated success in hotel management within the hospitality industry. Strong hands-on leadership with experience in supervising cross-functional teams effectively. Exceptional guest service and conflict resolution skills with a focus on delivering consistent, high quality experiences. Proficient in revenue management, budgeting, and cost control strategies to drive profitability. Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced setting. Requirements Minimum 3 years of experience as a General Manager or progressive leadership experience in a hotel operation. Strong knowledge of all facets of hotel operations including front office, housekeeping, engineering, and sales. Prior IHG experience preferred. Join Spark Hotels as a General Manager where you'll deliver exceptional guest experiences, inspire associates, provide mentorship, and grow with an expanding company!

Note:

For this role, all communication and applications are managed through Indeed. Thank you for applying online!

Pay:

$75,000.00 - $89,000.00 per year Application Question(s): How many years of leadership experience do you have? Are you available to work nights, weekends, and holidays as necessary? Ability to

Commute:

Mentor, OH 44060 (Required)

Work Location:

In person