hotel . Asst- Manager Tru By Hilton - 3.0 Middleburg Heights, OH Job Details Full-time $17 - $20 an hour 6 hours ago Benefits Employee discount Qualifications Bilingual Operations management Multilingual Night audit Team development Full Job Description Job Overview We are seeking an energetic and dedicated Hotel Assistant Manager to lead our hospitality team and ensure exceptional guest experiences. In this dynamic role, you will oversee daily hotel operations, supervise staff, and uphold the highest standards of customer service. Your leadership will drive revenue management strategies, maintain operational efficiency, and foster a welcoming environment for guests from diverse backgrounds. This position offers an exciting opportunity to contribute to a vibrant hospitality setting where teamwork, professionalism, and guest satisfaction are at the forefront. Duties Supervise front desk operations, including multi-line phone systems and phone etiquette, ensuring smooth check-in and check-out processes Oversee guest services and guest relations to deliver memorable experiences that exceed expectations Manage hotel staff, providing guidance, training, and supervision to maintain high standards of hospitality management Implement revenue management strategies to optimize occupancy rates and maximize profitability Coordinate human resources activities such as scheduling, performance evaluations, and staff development Oversee budgeting processes and ensure adherence to financial targets and operational costs Handle night audit procedures to reconcile daily transactions and prepare reports for management Maintain compliance with hotel policies, safety regulations, and industry standards in a resort or hotel environment Skills Multilingual or bilingual abilities to communicate effectively with diverse guests and team members Proven supervising experience within the hospitality or hotel management industry Strong knowledge of hospitality management principles, including guest services and hotel operations Expertise in revenue management, budgeting, and financial analysis within a hotel setting Excellent customer service skills with a focus on guest satisfaction and relations Leadership qualities that inspire team collaboration and motivate staff toward shared goals Experience with front desk operations, night audit procedures, and multi-line phone systems Human resources skills for staff training, scheduling, and conflict resolution Ability to manage multiple priorities efficiently in a fast-paced environment Join us as a Hotel Assistant Manager where your passion for hospitality will shine! Bring your leadership skills, multilingual talents, and dedication to creating outstanding guest experiences. Be part of a team that values innovation, professionalism, and excellence in every aspect of hotel management.

Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount

Work Location:

In person