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Days Inn Alva, OK

Hotel Manager

Job Description

Job Summary We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest services. This role requires a focus on guest relations, customer service, and effective management of hotel staff to ensure a memorable experience for all guests. The Hotel Manager will be responsible for maintaining high standards of hospitality while managing budgets and resources efficiently. LIve In apartment 2 bed on site. Responsibilities Oversee all hotel operations, ensuring high standards of service and hospitality are maintained. Lead and supervise hotel staff, providing guidance and support to enhance performance. Manage guest services and relations, addressing any concerns or feedback promptly to ensure satisfaction. Develop and implement strategies to improve customer service and enhance the overall guest experience. Monitor budgeting processes, ensuring financial goals are met while maintaining quality service. Coordinate with various departments to ensure smooth operations and effective communication. Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to brand standards. Handle phone inquiries professionally, providing information about the hotel's amenities and services. Stay updated on industry trends and best practices in hospitality management. Experience Proven experience in hotel management or a similar role within the hospitality industry. Strong leadership skills with the ability to motivate and manage a diverse team effectively. Excellent guest service skills with a focus on building positive relationships with guests. Proficiency in budgeting and financial management within a hotel setting. Strong customer service orientation with effective problem-solving abilities. Exceptional phone etiquette and communication skills. Background in resort management is a plus but not required. Join our team as we strive to provide an unparalleled experience for our guests while fostering a positive work environment for our staff. Your expertise in hospitality management will play a crucial role in our success!
Job Type:
Full-time Pay:
From $36,000.00 per year
Work Location:
In person
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