Raised in Oklahoma, our owners are 2 brothers who are local. They are actively involved with the hotels that they own. They own two Super 8 hotels in Kansas and purchased this hotel almost 2 years ago. They have been remodeling since purchasing the hotel starting from the outside in. They are amazing to work for. They care about their hotels and their people. This position comes with a full size apartment. We have 100+ exterior corridor rooms. Fully staffed (including maintenance, housekeeping supervisor, housekeeping team, front desk, and public space techs) looking for the right person to lead the hotel into the future.
MUST HAVE HOTEL EXPERIENCE
Job Summary We are seeking a dynamic and experienced Hotel General Manager to lead and oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. In this pivotal role, you will be responsible for managing daily hotel activities, supervising hospitality teams, maintaining high standards of guest service, and driving revenue growth. Your leadership will foster a positive work environment, uphold brand standards, and ensure the hotel operates smoothly and efficiently. This is an exciting opportunity for a motivated hospitality professional to make a significant impact in a vibrant hotel setting. Responsibilities Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage services, and maintenance to ensure seamless guest experiences. Lead and supervise hospitality teams, providing coaching, training, and performance management to foster a motivated and high-performing staff. Manage hospitality management systems such as Property Management Systems (PMS), reservation platforms, and multi-line phone systems to optimize operational efficiency. Develop and implement strategies for revenue management, pricing, and budgeting to maximize profitability while maintaining excellent guest service standards. Ensure compliance with hotel policies, safety regulations, and property management procedures; conduct regular audits including night audits to verify financial accuracy. Cultivate strong guest relations by addressing concerns promptly, ensuring high levels of customer service, and maintaining hotel guest service standards. Collaborate with human resources on staffing needs, training programs, and employee engagement initiatives to build a cohesive team. Requirements Proven experience in hotel management or hospitality leadership roles with supervisory responsibilities. Strong knowledge of hospitality management principles including revenue management, financial operations, budgeting, and human resources. Proficiency with property management systems (PMS), hospitality reservation systems, multi-line phone systems, and other relevant technology tools. Excellent managerial communication skills with the ability to lead diverse teams effectively. Multilingual or bilingual abilities are highly desirable to enhance guest interactions in a multicultural environment. Demonstrated ability to oversee daily hotel operations while maintaining high standards of guest services and operational efficiency. Experience in managing hospitality operations budgets and financial performance metrics. Exceptional customer service skills with a focus on creating memorable guest experiences. Join us as our Hotel General Manager and lead our team toward excellence! We are committed to providing an inclusive environment where your leadership can thrive—empowering you to shape memorable stays for our guests while fostering a positive workplace culture. All roles are paid positions that value your expertise in hospitality management!
Benefits:
Employee discount
Work Location:
In person
Benefits
Dental Insurance
Discounts/Reimbursements
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