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HI
Hampton Inn Harrisburg East
Front Desk Supervisor
Career Insights for Hotel Manager
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Based on Pennsylvania data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$63,319 / year median in Pennsylvania
+8% projected growth
Job Description
Front Desk Supervisor (part of Hilton) 3.6 3.6 out of 5 stars 4230 Union Deposit Road, Harrisburg, PA 17111 Full-time Hampton Inn Harrisburg East 10,855 reviews Full-time Hampton Inn Harrisburg-East (Hershey Area) We're looking for a dependable, customer-focused Front Desk Supervisor to help lead our front desk team at our award-winning Hampton Inn. This is a hands on leadership position ideal for someone with hotel front desk experience who enjoys coaching others, solving problems, and creating exceptional guest experiences. Responsibilities Lead and support the front desk team during your shift Train and coach new team members Ensure Hilton brand standards are met Resolve guest concerns professionally Assist with scheduling, arrivals, and daily operations Work closely with hotel management to maintain excellent guest service Qualifications Previous hotel front desk experience preferred Supervisory or leadership experience preferred Excellent customer service and communication skills Dependable, organized, and able to multitask in a fast-paced environment 7AM-3PM schedule, may include some weekends and holidays We Offer Competitive pay based on experience Hilton Team Member travel discounts worldwide after 30 days Paid training Opportunities for advancement Medical, dental, vision, and paid vacation available after eligibility requirements are met If you're ready to take the next step in your hospitality career, we'd love to meet you. Apply today!