Operational Oversight:

Manage day-to-day rooms division operations, ensuring all guest rooms and public spaces meet our historic property's high standards of cleanliness and maintenance.

Financial Administration:

Work closely with the bookkeeping department to ensure accurate night audit reporting, "City Ledger" transfers, and guest billing resolution. Monitor departmental expenses to maintain budget integrity.

Guest Relations:

Serve as the primary point of escalation for guest concerns, ensuring a resolution that maintains the Inn's reputation for excellence.

Staff Leadership:

Recruit, train, and supervise front desk and housekeeping teams. Foster a culture of professional development and accountability.

Systems Management:

Maintain proficiency in property management systems (RoomMaster) and integrated payment processing to ensure efficient check-in/out and accurate financial data capture.

Event Synergy:

Collaborate with the Banquet and Restaurant managers to ensure overnight guests associated with weddings and corporate retreats receive seamless service. Take on all Group Bookings and Event Hotel Blocks.

Pay:

From $18.00 per hour

Work Location:

In person