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Newport Hotel Group

Hotel Front Desk Supervisor

Career Insights for Hotel Manager

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Based on Rhode Island data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$68,994 / year median in Rhode Island

+11% projected growth

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Job Description

We are looking for applicants to join our Front Desk Team as the Front Desk Supervisor for our boutique hotel in Bristol, RI! The Front Desk Supervisor will be the lasting, first impression, for each guest saying at our hotel. We are looking for friendly, polite, and courteous applicants who will provide prompt and efficient customer service to our guests. Starting Rate - $23.00 per hour!! Our Hotel offers fantastic benefits!! A pay increase just after 90 days of employment, and an additional increase every year after! Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full Time Staff 401(k) plan with a company match Complimentary overnight stays at our beautiful hotels Paid time off/vacation time Employee referral incentives Employee of the Month incentive Staff Appreciation Week Year-round, Full Time position available
Preferred:
 Customer service/hotel experience
Shifts:
7am-3pm, 11am-7pm, 3pm-11pm, 11pm-7am Opportunity Full Time Responsibilities include providing a high level of customer service to each guest staying at the hotel, standing at the Front Desk for extended periods of time, overseeing the Front Desk operations, competing reports to include the weekly forecast, scheduling, training newly hired staff members, working with the General Manager, completing the check-in/ check-out process, collecting a method of payment, booking reservations, answering phone calls, providing recommendations on things to do and places to go in the local area, answering any guest inquires, etc. Excellent hourly pay rate with opportunities to earn advancement, incentives, overtime, employee referral incentives, etc. Next Steps Apply online at newporthotelgroup.com Visit the Bristol Harbor Inn located at 259 Thames Street, Bristol, RI 02809
Pay:
From $23.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person