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Country inn and suites

Hotel General Manager

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Job Description

Hotel General Manager Country inn and suites College Station, TX Job Details Full-time $45,000 - $50,000 a year 5 hours ago Qualifications Teamwork Operations management Interpersonal skills Multilingual Phone communication Night audit Revenue management Team development Supervising experience Property management systems (PMS) Multi-line phone systems Hospitality online booking platforms Managing food service teams Organizational budget management Full Job Description Overview We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team and oversee all aspects of hotel operations. This pivotal role requires a passionate leader who thrives in a fast-paced environment, ensuring exceptional guest experiences while maintaining operational excellence. The ideal candidate will possess strong managerial skills, a comprehensive understanding of hospitality management, and the ability to motivate and manage diverse teams. As the face of the hotel, you will drive revenue growth, uphold service standards, and foster a welcoming atmosphere for guests and staff alike. Responsibilities Oversee daily hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance departments. Lead and supervise hospitality teams to deliver outstanding customer service aligned with hotel standards. Manage hospitality operations budgets, ensuring financial targets are met through effective revenue management and cost control strategies. Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest experiences. Implement and uphold hotel guest service standards to ensure high levels of guest satisfaction and positive reviews. Coordinate human resources activities such as staffing, training, performance evaluations, and employee engagement initiatives. Monitor financial operations including budgeting, forecasting, night audit procedures, and revenue analysis to maximize profitability. Foster a culture of leadership, teamwork, and continuous improvement across all departments. Maintain excellent guest relations by addressing concerns promptly and ensuring memorable stays for all visitors. Ensure compliance with health, safety, legal regulations, and hotel policies at all times. Qualifications Proven experience in hotel management or hospitality leadership roles with supervising experience in a fast-paced environment. Strong knowledge of hospitality management principles, including revenue management, budgeting, human resources, and customer service standards. Proficiency with property management systems (PMS), hospitality reservation systems, multi-line phone systems, and front desk operations. Bilingual or multilingual abilities are highly desirable to effectively communicate with diverse guests and staff. Excellent managerial communication skills with the ability to lead teams confidently and foster collaboration. Demonstrated ability to oversee daily hotel operations efficiently while managing hospitality teams across multiple departments. Experience in managing hospitality operations budgets and financial management practices. Knowledge of hotel guest service standards, guest relations strategies, night audit procedures, and phone etiquette. Leadership qualities that inspire staff engagement while maintaining high levels of guest satisfaction in a multicultural environment. choice experience is plus Join us as our Hotel General Manager to shape memorable guest experiences while leading a dedicated team toward operational excellence!
Pay:
$45,000.00 - $50,000.00 per year
Work Location:
In person