General Manager - Blossom Hotel Houston
Crescent Hotels & Resorts
Houston, TX (In Person)
Full-Time
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Job Description
General Manager - Blossom Hotel Houston Crescent Hotels & Resorts 200000.00 401(k) United States, Texas, Houston 7118 Bertner Avenue (Show on map) May 14, 2026
Description At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply passionate about delivering exceptional guest experiences while creating an environment where our associates can thrive. We believe our people are the heart of our success, and we are committed to fostering a culture where associates feel valued, supported, and inspired to grow. Through best-in-class learning and development programs, comprehensive health and wellness benefits, and travel discounts that fuel your inner explorer, we are dedicated to creating an experience where you truly belong. About the Opportunity This is more than a traditional General Manager role - it is an opportunity to shape the future of one of Houston's most distinctive luxury hotel experiences. Blossom Hotel Houston is an architecturally striking, internationally inspired luxury property positioned in one of the city's fastest-growing and most dynamic districts. With sophisticated design, elevated food & beverage offerings, and a strong foundation already in place, the hotel is poised for its next chapter of growth and market positioning. We are seeking a visionary and commercially driven General Manager who is energized by the opportunity to reinvent, reposition, and elevate a luxury asset. This leader will play a critical role in refining the hotel's identity, strengthening its market presence, enhancing operational performance, and creating a culture that delivers exceptional service with consistency and passion. The ideal candidate understands how to balance luxury guest expectations with strong business acumen - bringing expertise in team development, revenue strategy, guest experience, and operational excellence. This is a highly visible leadership role with the ability to make a lasting impact on both the property and the guest experience. For the right leader, this is a rare opportunity to leave a signature on a luxury hotel with tremendous upside potential in one of the country's most vibrant hospitality markets. What We Offer Competitive executive compensation package
Operational incentive plan eligibility
Comprehensive benefits for eligible associates and family members
401(k) program with company match
Travel discounts at Crescent-managed properties throughout North America
Career growth opportunities with a leading hospitality management company Key Responsibilities Lead all aspects of hotel operations with a strong focus on guest satisfaction, service excellence, profitability, and associate engagement
Create and maintain a guest-centric culture that inspires associates to consistently deliver exceptional luxury experiences
Drive financial performance through strategic planning, budgeting, forecasting, revenue optimization, and expense management
Analyze operational and financial reporting to identify opportunities and implement strategies that maximize profitability and market share
Partner closely with Sales, Marketing, Revenue Management, and Food & Beverage leaders to strengthen the hotel's positioning and drive commercial performance
Recruit, develop, mentor, and lead a high-performing executive and departmental leadership team
Foster a collaborative and service-driven culture focused on accountability, communication, and continuous improvement
Maintain strong visibility throughout the hotel while ensuring exceptional product quality, cleanliness, and luxury service standards
Build relationships within the local community and represent the hotel positively with guests, ownership groups, business partners, and industry organizations
Lead operational and cultural initiatives that support the continued evolution and repositioning of the hotel within the luxury market
Partner closely with Human Resources to support associate relations, talent development, and compliance with company policies and procedures
Travel periodically for corporate meetings, leadership initiatives, and industry events Qualifications Minimum of 5 years of experience as a General Manager within a full-service hotel environment
Proven success leading upscale or luxury hotel operations required
Experience repositioning, reinventing, or elevating a hotel asset strongly preferred
Strong commercial acumen with demonstrated success driving revenue performance and operational excellence
Hilton brand experience strongly preferred
Exceptional leadership, communication, and team development skills
Strong understanding of hotel financials, budgeting, forecasting, and reporting
Bachelor's degree in Hospitality Management or related field preferred
Mandarin language proficiency strongly preferred Join a company where leadership is empowered, innovation is encouraged, and exceptional hospitality is at the center of everything we do. If you are ready to lead a luxury hotel into its next era of success, we invite you to explore this exciting opportunity with Crescent Hotels & Resorts. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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