WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE

Lead the vision, planning, and execution of resort programming, retreats, signature events, guest experts, and immersive wellness experiences. Develop seasonal and annual experience strategies that enhance guest engagement, drive repeat visitation, and differentiate Canyon Ranch within the luxury wellness market. Collaborate with Culinary, Spa, Fitness, Health & Performance, Guest Services, Sales, Marketing, and Resort Operations to deliver a seamless guest journey. Build and maintain relationships with guest experts, wellness professionals, chefs, artists, luxury brands, and community partners to continually elevate programming. Oversee on-property guest communications, promotional materials, digital signage, and experience storytelling to ensure a consistent and engaging brand experience. Monitor guest feedback, participation, revenue, and performance metrics to continuously improve programming and operational effectiveness. Manage departmental budgets and resources while identifying opportunities to increase guest satisfaction and ancillary revenue. Lead, coach, and develop a high-performing team while fostering collaboration and innovation across the resort. Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL

7+ years of Progressive leadership experience in hospitality, guest experience, or event management. Luxury hospitality experience is highly preferred. Bachelor's degree or equivalent combination of education and experience preferred. Demonstrated success creating and leading guest experiences, retreats, events, programming, or activations that drive guest engagement and business results. Experience collaborating across multiple departments to execute complex initiatives and deliver exceptional service. Strong leadership, communication, project management, and relationship-building skills. Experience managing budgets, performance metrics, and strategic partnerships. Valid driver's license with an acceptable driving record. Flexibility to work evenings, weekends, and holidays based on resort programming and business needs.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE

Qualifications:

WHAT YOU'LL NEED TO BE SUCCESSFUL

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE

Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide. 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