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AR Lodging LLC

Front Desk Manager

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Job Description

Between $14.00 and

$16.00

Per Hour DOE (Depends on Experience)

Position range in Victoria County $10.07 - $12.45 Per hour Front Desk Manager

AR Lodging LLC

Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:

Victoria, TX - 77901

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

09/17/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

09/20/2026

Expires:

11/10/2026

Job #: 17070048

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

6 Month(s) DL

Required Schedule

Full Time Job Type

Regular Duration

Permanent Employment Help for . We are seeking an energetic and highly organized Front Desk Manager to lead our front-of-house operations with enthusiasm and professionalism. In this pivotal role, you will be the welcoming face of our establishment, ensuring seamless guest experiences through exceptional customer service, efficient management of reservations, and effective communication. Your leadership will set the tone for a hospitable environment, fostering guest satisfaction and operational excellence. The ideal candidate is a proactive problem solver with a passion for hospitality management and a knack for creating memorable guest interactions. Responsibilities Oversee daily front desk operations, including check-in/check-out procedures, guest inquiries, and reservation management using property management systems (PMS) such as OPERA or similar platforms

Lead and motivate front desk staff to deliver outstanding customer service, maintaining high standards of phone etiquette and guest relations

Handle guest requests, complaints, and special accommodations promptly and professionally to ensure maximum satisfaction

Manage hotel emergency procedures efficiently, ensuring staff are trained and prepared for various scenarios

Coordinate with housekeeping, maintenance, and other departments to ensure smooth property operations and guest comfort

Conduct night audits to reconcile daily financial transactions and prepare reports for management review

Utilize multilingual skills to communicate effectively with diverse guests, enhancing the overall hospitality experience Qualifications Proven experience in hotel management or front desk operations within a hospitality environment, preferably resort experience

Strong knowledge of hospitality reservation systems (such as OPERA) and property management systems (PMS)

Excellent customer service skills with a focus on problem-solving and client communication

Bilingual or multilingual abilities are highly desirable to serve an international clientele effectively

Familiarity with hotel emergency procedures, guest services, and night audit processes

Exceptional phone communication skills coupled with professional phone etiquette

Ability to lead a team in a fast-paced environment while maintaining attention to detail and high standards of hospitality management Join us in creating welcoming environments where guests feel valued from the moment they arrive! Your leadership will inspire memorable experiences that keep our guests coming back.

Pay:

$14.00 - $16.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount

Benefits

  • Dental Insurance
  • Discounts/Reimbursements