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Front Desk Manager
Job Description
Between $14.00 and
$16.00
Per Hour DOE (Depends on Experience)
Position range in Victoria County $10.07 - $12.45 Per hour Front Desk Manager
AR Lodging LLC
Occupation:
Hotel, Motel, and Resort Desk Clerks
Location:
Victoria, TX - 77901
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment
Posted:
09/17/2026
Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
09/20/2026
Expires:
11/10/2026
Job #: 17070048
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
6 Month(s) DL
Required Schedule
Full Time Job Type
Regular Duration
Permanent Employment Help for . We are seeking an energetic and highly organized Front Desk Manager to lead our front-of-house operations with enthusiasm and professionalism. In this pivotal role, you will be the welcoming face of our establishment, ensuring seamless guest experiences through exceptional customer service, efficient management of reservations, and effective communication. Your leadership will set the tone for a hospitable environment, fostering guest satisfaction and operational excellence. The ideal candidate is a proactive problem solver with a passion for hospitality management and a knack for creating memorable guest interactions. Responsibilities Oversee daily front desk operations, including check-in/check-out procedures, guest inquiries, and reservation management using property management systems (PMS) such as OPERA or similar platforms
Lead and motivate front desk staff to deliver outstanding customer service, maintaining high standards of phone etiquette and guest relations
Handle guest requests, complaints, and special accommodations promptly and professionally to ensure maximum satisfaction
Manage hotel emergency procedures efficiently, ensuring staff are trained and prepared for various scenarios
Coordinate with housekeeping, maintenance, and other departments to ensure smooth property operations and guest comfort
Conduct night audits to reconcile daily financial transactions and prepare reports for management review
Utilize multilingual skills to communicate effectively with diverse guests, enhancing the overall hospitality experience Qualifications Proven experience in hotel management or front desk operations within a hospitality environment, preferably resort experience
Strong knowledge of hospitality reservation systems (such as OPERA) and property management systems (PMS)
Excellent customer service skills with a focus on problem-solving and client communication
Bilingual or multilingual abilities are highly desirable to serve an international clientele effectively
Familiarity with hotel emergency procedures, guest services, and night audit processes
Exceptional phone communication skills coupled with professional phone etiquette
Ability to lead a team in a fast-paced environment while maintaining attention to detail and high standards of hospitality management Join us in creating welcoming environments where guests feel valued from the moment they arrive! Your leadership will inspire memorable experiences that keep our guests coming back.
Pay:
$14.00 - $16.00 per hour Expected hours: 32.0 - 40.0 per week
Benefits:
Employee discount
Benefits
- Dental Insurance
- Discounts/Reimbursements