Hotel General Manager Wyndham Hotels & Resorts Sandy, UT Job Details Full-time $35,000 - $50,000 a year 1 hour ago Benefits Employee discount Qualifications Operations management Multilingual Performance management Team development Front desk Full Job Description Job Overview We are seeking an experienced and dynamic Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest experiences. As the Hotel General Manager, you will be responsible for ensuring the smooth operation of all departments, managing staff, and maintaining high standards of service. Responsibilities Oversee daily hotel operations, ensuring all departments function efficiently and effectively. Lead and mentor hotel staff, fostering a positive work environment that encourages teamwork and professional growth. Manage budgeting and financial performance, including forecasting revenue and controlling expenses to achieve profitability. Supervise front desk operations, ensuring high standards of guest services and satisfaction. Handle guest relations, addressing concerns or complaints promptly to ensure a positive experience for all guests. Conduct night audits as necessary to ensure accurate financial reporting and compliance with hotel policies. Maintain effective communication with staff and management regarding operational issues and guest feedback. Implement training programs for staff in areas such as phone etiquette, guest services, and operational procedures. Skills Strong human resources management skills with experience in recruitment, training, and employee development. Proven leadership abilities to inspire and motivate a diverse team towards achieving common goals. Proficient in budgeting processes with the ability to analyze financial reports effectively. Experience in front desk operations with a focus on enhancing guest experiences through exceptional service. Excellent supervisory skills to manage staff performance and maintain operational standards. Strong guest relations capabilities to build rapport with guests and resolve issues effectively. Knowledge of night audit procedures to ensure accurate financial management during overnight shifts. Effective phone etiquette skills for professional communication with guests and vendors. Multilingual abilities are a plus, enhancing communication with a diverse clientele. Join our team as we strive to provide outstanding hospitality while maintaining a welcoming environment for both guests and employees alike!

Job Type:

Full-time Pay:

$35,000.00 - $50,000.00 per year

Benefits:

Employee discount

Work Location:

In person