Job Summary:

The Environmental Services (EVS) Manager is responsible for supporting the successful operation of the Environmental Services department within a 362-bed acute care hospital. This position provides leadership to frontline staff, ensures the highest standards of cleanliness and infection prevention, promotes employee engagement, and helps deliver a safe, clean, and welcoming environment for patients, visitors, and staff.

Key Responsibilities:

Oversee daily housekeeping and environmental services operations to maintain a clean, safe, and sanitary healthcare environment Ensure assigned areas consistently meet hospital, regulatory, and infection prevention standards Participate in recruiting, interviewing, hiring, onboarding, and retention of EVS team members Assist with staff scheduling and daily workforce planning to ensure appropriate coverage and productivity Assign work areas, project responsibilities, and special cleaning assignments based on departmental priorities Plan, coordinate, and monitor periodic and project-based cleaning activities Provide ongoing coaching, training, recognition, and performance feedback to team members Lead by example in promoting exceptional customer service and responsiveness to patients, visitors, and hospital staff Participate in departmental meetings, leadership development programs, and ongoing training initiatives Support quality assurance, infection prevention, and continuous improvement programs throughout the facility Ensure the proper use, cleaning, maintenance, and accountability of departmental equipment and supplies Monitor compliance with safety procedures, including the proper handling and storage of chemicals and personal protective equipment (PPE) Conduct routine inspections and audits to ensure cleanliness, safety, and regulatory compliance Assist frontline staff with cleaning responsibilities as needed to support operational requirements Support department budget goals through effective labor, supply, and equipment management Perform other duties as assigned

Qualifications:

Four (4) years of experience in environmental services, housekeeping, facilities support, hospitality services, or a related field One or more years of supervisory or management experience, preferably in a healthcare environment Strong leadership skills with the ability to motivate, develop, and engage diverse teams Associates degree a plus but not required Demonstrated commitment to quality, customer service, and operational excellence Excellent verbal and written communication skills Strong problem-solving, decision-making, and conflict-resolution abilities Ability to manage multiple priorities and perform effectively in a fast-paced healthcare environment Understanding of budgeting principles, labor management, and expense control Highly organized with strong administrative and time-management skills Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and other web-based systems Certified Healthcare Environmental Services Technician (CHEST), Registered Executive Housekeeper (REH), or other relevant certification is preferred. Associates at Touchpoint are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)

Pay:

From $74,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Experience:

Management:

3 years (Required)

Work Location:

In person