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Gila River Hotels & Casinos

Housekeeping Manager

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$43,480 / year median in Arizona

+9% projected growth

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Job Description

Closing Date:
September 8th, 2026 at 4:00
PM Salary:
Depending on Experience (DOE) This position oversees and provides leadership to the entire Housekeeping staff so that facilities are maintained in a clean, orderly and presentable manner by performing the following duties personally or through subordinate staff, as well as demonstrating the
GILA WAY. ESSENTIAL DUTIES AND RESPONSIBILITIES
Promotes and provides excellent guest service experiences to both internal and external guests. Ensures proper departmental staffing and timely/thorough cleanliness of all facilities is maintained. Oversees the preparation and publication of work schedules to ensure proper cleaning coverage throughout the enterprise. Maintains cleaning supplies inventory. Maintains Ensures and staff is knowledgeable of commercial cleaning methods, technologies, and best practices, and implements appropriate improvements. Ensures compliance with OSHA regulations. Maintains, updates, and distributes Safety Data Sheets, policies, and procedures properly. Responsible for supply orders to ensure that all workers have the necessary materials to properly perform their job duties. Responsible for safety, maintenance checks and repairs on all equipment to ensure that it is working properly. Oversees departmental budget and maintains fiscal responsibility. Ensures that current and new employees are thoroughly trained regarding cleaning duties, proper equipment operation and safe and effective chemical usage. Responsible for mentoring and developing Pathways Mentorship Program participants to successfully transition to management levels positions. Maintains a dependable work attendance record with extremely infrequent absences and/or lateness. Performs other special projects and duties as assigned. High School Diploma or equivalent required. Four (4) years of commercial cleaning experience required. Four (4) years supervisory experience required Knowledge of and skill in commercial cleaning techniques and application. Knowledge and comprehension of Safety Data Sheets. Knowledge of OSHA required commercial cleaning safety practices. Ability to perform the
GILA WAY
which is as follows; Greet our guest Interact with our guest Listen actively to our guest Appreciate our guest Must possess excellent guest service skills, be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members. Strong interpersonal and communication skills, both written and oral. This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities. Greet our guest Interact with our guest Listen actively to our guest Appreciate our guest High School/GED or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.