FT Housekeeping Supervisor Hilton - 4.0 Tucson, AZ Job Details Full-time $17 - $18 an hour 1 day ago Qualifications Spanish Customer communication Client inquiry handling English High school diploma or GED Hotel and accommodations guest complaints handling Financial acumen Customer service problem-solving

Full Job Description Scope of Position:

Position wage ranges based on experience: $17.00 - $18.00 an hour The Housekeeping Supervisor will be responsible for the assisting with the overall supervision of the department and Housekeeping staff for the hotel. This includes supervision of laundry activities and ensure adequate supply of linen, inspection of guest rooms, public areas, and other. Will assist guests in a courteous manner, resolve guest and staff inquires or concerns.

Position Responsibilities and Qualifications:

Education & Experience:

High School Diploma or GED certification and equivalent work experience required.

Certification preferred:

Certification as required by franchise. Minimum 3 years of hotel housekeeping or similar experience required. Previous Supervisory experience in a hotel desired Proven financial knowledge and working experience with computer systems and Microsoft products. Bilingual English/Spanish required

Physical Demands:

Long hours sometimes required, including nights and weekends. Light work-Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for long hours at a time, sometimes for entire shift.

Required Competencies:

Must be able to convey information and ideas clearly, both oral and written. Must work well in stressful, high-pressure situations, particular with upset guests or staff members. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Must be able to prioritize departmental functions to meet due dates and deadlines. Must be able to work with and understand financial information and data, and basic arithmetic function.