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PH
PM Hotel Group
Housekeeping Supervisor | Holiday Inn Big Bear | Big Bear Lake, CA
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on California data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$52,597 / year median in California
+7% projected growth
Job Description
What You'll Do:
For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist. On a daily basis some tasks you will complete are:- Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
- Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
- Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
- Keeping purchasing costs and labor expenses in check.