Job Overview We are seeking a dedicated and dynamic Housekeeping Supervisor to oversee the cleanliness and maintenance of our hotel. This managerial role involves supervising staff, ensuring high standards of cleanliness, and delivering excellent customer service. The ideal candidate will work closely with management to coordinate housekeeping operations, lead a team effectively, and maintain a welcoming environment for our guests. Bilingual proficiency in English and Spanish is required to facilitate communication across diverse staff and guest populations. Responsibilities Manage and supervise housekeeping staff to ensure efficient daily operations. Provide leadership, training, and support to team members to uphold cleanliness standards. Coordinate with management to develop schedules, assign tasks, and monitor performance. Ensure guest rooms and public areas are maintained according to quality standards. Address guest inquiries or concerns related to housekeeping services promptly and professionally. Conduct regular inspections to ensure compliance with safety and cleanliness protocols. Foster a positive team environment through effective communication and motivation. Collaborate with other hotel departments to ensure seamless service delivery. Maintain accurate records of staff attendance, supplies, and maintenance needs. Skills Proven experience in housekeeping supervision or management within the hospitality industry. Strong leadership and team management skills. Excellent customer service abilities with a focus on guest satisfaction. Effective managerial communication skills in both English and Spanish. Ability to work in a fast-paced environment while maintaining attention to detail. Organizational skills for scheduling, inventory management, and reporting. Problem-solving skills to address operational issues promptly. Knowledge of safety regulations and cleaning procedures relevant to hospitality settings. This role offers an opportunity to lead a dedicated team in providing exceptional service while developing your managerial skills within a vibrant hotel environment.

Pay:

$23.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Language:

English and Spanish (Required)

Work Location:

In person