An Executive Housekeeper at a DoubleTree by Hilton manages all housekeeping and laundry operations to meet brand cleanliness and guest satisfaction standards. ]
Key Responsibilities Daily Operations:
Supervise room attendants and laundry staff, assign tasks, and ensure timely room turnovers.
Inspections:
Inspect guest rooms, public spaces, and back-of-house areas for quality and cleanliness.
Staff Management:
Interview, hire, train, and schedule team members using Hilton brand standards.
Financial Oversight:
Manage departmental budgets, control inventory, and track labor costs.
Guest Relations:
Address feedback, resolve concerns promptly, and review guest satisfaction scores.
Qualifications & Requirements Experience:
Usually 3 to 5 years of hotel housekeeping management experience, with prior Hilton brand experience preferred.
Skills:
Strong leadership, organization, time management, and communication skills. Bilingual (English/Spanish) is often a plus.
Physical Requirements:
Ability to stand, bend, and lift up to 50 pounds.
Schedule:
Flexibility to work weekends, holidays, and varied shifts.
Pay:
$50,000.00 - $55,000.00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Experience:
Hilton or Marriott Housekeeping:
3 years (Required) Hilton or Marriott knowledge: 3 years (Required)