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Starwood Hotels

Rooms Training Manager

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Job Description

Job Description Help for Job Description. Opens a new window. Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Rooms Department plays a vital role in creating the guest experience at our hotel. From the first interaction to every moment throughout a guest's stay, our Rooms teams are responsible for delivering thoughtful, informed, and personalized service that brings the 1 Hotels brand to life. We're currently seeking a passionate and engaging Rooms Training Manager to lead the onboarding, training, and development of our Rooms team. This role is instrumental in ensuring our team members have the knowledge, tools, and confidence to consistently deliver exceptional service while embodying the values and culture of 1 Hotels. The ideal candidate understands the importance of meaningful training and development, has a strong eye for service and quality, and is passionate about creating learning experiences that translate into exceptional guest experiences. This position works closely with Rooms leadership and People Operations to identify training opportunities, develop effective learning programs, and continuously elevate our service standards.