About Us At the Hampton Inn Chicago/Aurora, we pride ourselves on providing exceptional service and creating a welcoming atmosphere for both guests and team members. Our team is passionate about hospitality and we foster a friendly, supportive culture where every individual is valued. If you are looking for a rewarding position in a dynamic environment, we want you to join us! Job Overview We are seeking a friendly, professional, and reliable Executive Housekeeper to join our team. The Executive Housekeeper is responsible for the daily operation of Housekeeping and Laundry. This position requires a strong commitment to high standards of customer service, managing a team, as well as the ability to work efficiently both independently and as part of a team. Responsibilities Contribute to the profitability of the hotel by working within budget and controlling costs, expenses, and labor. Conduct thorough daily inspections of guest rooms and public spaces to ensure brand standards are consistently met. Provide supervision and direction for all Housekeeping activities of the hotel to ensure the highest level of cleanliness and guest satisfaction is maintained. Schedule Room Attendants, Laundry Attendants, and Housepersons. Maintain linen and supplies par levels. Ensure that policies and procedures are adhered to in order to maintain team member and guest safety. Conduct employee trainings and performance reviews. Investigate complaints, evaluate corrective actions, and implement plans to resolve and de-escalate conflicts. Communicate effectively to provide clear direction in assigning and instructing details of work. Maintain high morale, excellent work environment, and sense of professionalism. Comply with hotel policies, procedures, and standards of operation. Assist with special projects or events as needed. Participate in training to enhance skills and knowledge. Requirements Previous experience in hotel environments is required. Strong attention to detail and a commitment to excellence. Great communication skills and a friendly demeanor. Weekends and some holidays required. Physical stamina to stand and walk for extended periods. Minimum of 2 years of Supervisory/Management experience. What We Offer Competitive pay and performance-based incentives. Earn Paid Time Off (PTO) to maintain a healthy work-life balance. Employee discounts on Hilton hotel stays. A positive and inclusive workplace culture that values teamwork and mutual respect. Cross-training opportunities available. Join us at the Hampton Inn Chicago/Aurora, where we create memorable experiences for our guests and a supportive environment for our team!

Job Type:

Full-time Benefits:

Employee discount Paid time off Insurance Application Question(s): This position requires working most, if not all, weekends. Are you available to do this?

Experience:

Housekeeping:

1 year (Required) Ability to

Commute:

Aurora, IL 60506 (Required)

Work Location:

In person

Pay:

From $20.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Opportunities for advancement Paid time off Paid training Referral program Vision insurance

Work Location:

In person