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Residence Inn Elizabethtown

Bartender/Night Audt/GS Agent/Ops Manager/Breakfast Att/Housekeeping/Laundry

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Job Description

WALK-IN/ON THE SPOT INTERVIEWS MONDAY-FRIDAY 12P-4P
Job Overview Join our dynamic hospitality team as a versatile professional, where you'll play a vital role in delivering exceptional guest experiences. We are hiring for the following positions Bartender Night Audit Guest Service Agent Operations Manager Breakfast Attendant Housekeeping Supervisor Laundry Attendant Housekeeping House Person You will ensure smooth daily operations, uphold high standards of guest service, and contribute to creating memorable stays for our visitors. These paid roles offers a unique opportunity to develop broad hospitality skills while working in a vibrant, fast-paced environment. Duties Prepare and serve beverages as a lively and engaging bartender, ensuring guest satisfaction and adherence to safety standards. Conduct nightly financial audits, reconcile accounts, and generate reports as a meticulous night auditor using property management systems like OPERA or similar platforms. Greet guests at the front desk with professionalism, handle reservations via hospitality reservation systems, and provide exceptional customer service to diverse clientele. Manage guest inquiries and resolve issues promptly through effective communication channels including phone and in-person interactions. Oversee daily housekeeping and laundry operations to maintain cleanliness and hygiene standards across all guest areas. Assist with breakfast service preparations and ensure timely setup to enhance guest dining experiences. Support overall hotel operations by supervising staff, managing emergency procedures, and ensuring compliance with safety regulations. Skills Extensive knowledge of hospitality management principles, property management systems (PMS), and hotel management software such as OPERA. Proven experience in front desk operations, guest relations, and customer service problem-solving. Bilingual or multilingual abilities are highly desirable to connect with a diverse guest base effectively. Strong communication skills with excellent phone etiquette for handling reservations, inquiries, and emergency calls. Familiarity with hotel emergency procedures, safety protocols, and resort-specific operational standards. Ability to multitask efficiently across various roles including night audit, client communication, housekeeping coordination, and laundry management. Demonstrated hospitality experience with a focus on delivering memorable guest experiences through attentive service and proactive problem resolution. This comprehensive role is perfect for motivated individuals eager to grow within the hospitality industry while contributing to an inviting environment that prioritizes guest satisfaction at every touchpoint. Must have open availability. These positions may require day/night/weekend hours.
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements