A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
Housekeeping Supervisor Sonesta Es Suites Featherstone Rd Auburn Hills Auburn Hills, MI Job Details Part-time | Full-time $16.00•$16.50 an hour 8 hours ago Benefits Paid training Paid holidays Health insurance Paid time off Employee discount Flexible schedule Qualifications Customer communication Interpersonal skills Attention to detail Organizational skills Performing background checks Cleaning Time management Full Job Description Housekeeping Supervisor•Housekeeping Inspector Sonesta ES Suites•
Auburn Hills Benefits/ Perks:
Employee discount Professional development assistant Paid time off for eligible team members Holiday pay/ paid holidays Employee training Opportunity for growth and promotional raises
Shifts and Schedule:
8 to 10 hour shifts Full and Part-Time positions available Weekends as needed Variable hours based on the needs of hotel, including weekends Holidays are a must Flexible attitude to shifts•you may need to work nights, weekends and/or holidays
Qualifications:
Hotel experience Customer service Time management Janitorial experience Hospitality Floor care Commercial cleaning Organizational skills Host/hostess experience Communication skills Leadership Attention for detail a must
Overview:
We pride ourselves on being an award-winning hotel built by a solid team! Our company culture has helped us bring innovation to the hotel industry. We have high values, standards, competitive wages, benefits, incentives, performance-based pay raises, and opportunities for growth. We are looking for talented individuals who have a genuine passion for people and the hospitality industry. We value our employee's desires and want them to succeed. Each member of our team is crucial to delivering above and beyond service along with creating memorable moments for our guests. As a Housekeeping supervisor/inspector you will supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team. The ideal candidate will be responsible for supervising a team of housekeeping staff to ensure the cleanliness and maintenance of our hotel. The Housekeeping supervisor will provide daily issues to the General Manager in overseeing the daily operations of the housekeeping department. The Housekeeping Supervisor will be responsible for inspecting rooms and implementing cleaning procedures along with protocols to ensure the highest standards of cleanliness and guest satisfaction. The Housekeeping Supervisor will ensure all expectations are met.
Job Responsibilities:
Assign work to Room Attendants and train personnel in housekeeping duties. Assist with cleaning duties, room audits, and ensure all public areas are maintained Post room occupancy records. Supervise and direct the housekeeping staff to ensure that all cleaning tasks are completed efficiently and effectively. Conduct regular inspections of the hotel's guest rooms and public areas to ensure that they are clean and well-maintained. Adjust guests' complaints regarding housekeeping service or equipment. Write requisitions for room supplies and furniture renovation or replacements. Examine carpets, drapes and furniture for stains, damage, or wear. Check and count linens and supplies. Aid in budget control through supervision of employees' use of linen, supplies, and equipment. Record inspection results and notifies cleaning personnel of inadequacies. Communicate with other hotel departments regarding problems which need their attention. Ensure key control policies. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned.
Job Skills:
Familiarity with regulations of the material safety data sheets when using chemicals. Use hands to lift, carry, or pull objects that may be heavy. Understand simple instructions Learn simple procedures and techniques Perform routine work or the same task over and over again Plan the work of others, train, provide leadership and meet expectations
EDUCATION AND EXPERIENCE
Excellent communication and organizational skills Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work cohesively as part of a team Consistently offers professional, friendly, and engaging service
KNOWLEDGE, SKILLS AND ABILITIES
Must clean to a perfectionist level of clean, attention to detail a must Team player but works effectively by self Ability to exceed expectations of guests Must have a dependable, reliable vehicle Might help in other areas such as preparation of breakfast, cleanup, etc. Must live within 30 minutes of property Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position. Sonesta is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job Types:
Full-time, Part-time Pay:
$16.00•$16.50 per hour
Benefits:
Employee discount Flexible schedule Health insurance Paid time off
Shift:
8 hour shift Morning shift
Experience:
Cleaning:
2 years (Preferred) Ability to
Commute:
Auburn Hills, MI 48326 (Required) Ability to
Relocate:
Auburn Hills, MI 48326: Relocate before starting work (Required)
