Key Responsibilities Housekeeping Operations — Direct daily housekeeping activities, ensuring guest rooms, public areas, and back-of-house spaces meet brand and safety standards. Team Leadership — Recruit, train, schedule, and supervise housekeeping staff; foster a positive, productive work environment. Quality Assurance — Conduct regular inspections and implement corrective action plans. Inventory Management — Oversee ordering, storage, and cost control of linens, amenities, and cleaning supplies. Guest Satisfaction — Respond to guest requests and service issues promptly and professionally. Safety & Compliance — Ensure adherence to OSHA, brand standards, and hotel policies. Required Experience & Qualifications Minimum 2-3 years of hotel housekeeping management experience Strong leadership, communication, and coaching skills Proven ability to manage large teams in a fast-paced environment Knowledge of cleaning procedures, chemicals, and safety standards Ability to work flexible schedules, including weekends and holidays Experience with housekeeping systems or PMS platforms preferred Preferred Traits Detail-oriented with high personal standards Calm under pressure and solutions-focused Strong organizational and time-management abilities Commitment to delivering exceptional guest experiences