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Homewood Suites by Hilton–Legend Hospitality One, LLC
Executive Housekeeper
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on North Carolina data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$40,895 / year median in North Carolina
+8% projected growth
Job Description
Executive Housekeeper Homewood Suites by Hilton-Legend Hospitality One, LLC - 3.5 Fayetteville, NC Job Details Full-time $18 - $22 an hour 4 hours ago Benefits Health insurance Dental insurance Paid time off On-the-job training Vision insurance Employee discount Flexible schedule Qualifications Improving operational efficiency High school diploma or GED Change management Hiring Recruiting Organizational skills Management reporting Full Job Description
JOB TITLE
Executive HousekeeperREPORTS TO
General ManagerPOSITION SUMMARY
Supervises all housekeeping employees, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.EHK Duties and Responsibility:
Has the authority to hire or discharge new employees as needed, and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise. Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department. Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors. Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences.Responsibility & Authority:
- Responsible for cleanliness, orderliness and appearance of the entire Hotel.
- Ensure that rooms are made as per company standard.
- Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
- Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
- Develop and implement Housekeeping systems and procedures
- Prepare reports for management information.
- Assist Purchase department in selecting suppliers for items related to Housekeeping.
- Attending and resolving guest complaints.
- Verification of supplies consignments.
- Organize on-the job training and evaluate its effectiveness.
- Approval of the Functional Manual of the department.
- Recommend recruitment of new personnel.
Other Routine Responsibilities:
- Daily inspection of public areas and employees locker rooms
- Inventories and orders supplies as needed
- Enforces Hilton Standards at all times
- Daily briefing of Supervisors/ Executives
- Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
- Immediately attending to guest requests.