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HI
Holiday Inn Express
Head Housekeeper
Career Insights for Housekeeping / Environmental Services Supervisor
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Scorecard
Based on North Carolina data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$40,895 / year median in North Carolina
+8% projected growth
Job Description
Job Overview Do you have exceptional standards? We're searching for a Head Housekeeper to work alongside our Operations Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests. A little taste of your day-to-day Every day is different, but you'll mostly be: Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards Handling complaints and special requests to keep every guest happy Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations Assisting with deep cleaning projects and occasionally assisting your team during busy periods Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards Maintaining inventory levels, preparing budgets, and driving productivity What we need from you High school diploma or GED preferred / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience. Customer Service Experience a plus. What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.