Job Description Summary:

Comfort Suites, Southport, NC, a property managed by Guests, Inc., a full service hotel management company since 1989, is seeking a dedicated housekeeping supervisor to join our team of professionals in a hospitality environment where excellence is the standard. Our company culture doesn't just prioritize the guest experience. We are determined to provide a fair and respectful atmosphere for our staff-we know that if our employees aren't treated well and with dignity, exceptional guest service just isn't possible.

Job Tasks:

• Plan, organize, designate and schedule daily cleaning.
• Maintain a high quality control of room cleanliness.
• Supervise departmental staff.
• Train and develop staff members.
• Develop and maintain par levels for supplies and linens.
• Inventory all linen, terry, guest supplies and cleaning supplies on a monthly basis. Tabulate inventory and submit to general manager.
• Upon arrival check all vacant rooms to ensure that the rooms were not occupied and unaccounted for in the sold rooms list from the front desk.
• Inspect rooms daily to ensure proper level of cleanliness.
• Inspect all public areas daily to ensure proper level of cleanliness.
• From time to time, clean rooms, strip rooms, assist in laundry.
• On a weekly basis inspect all housekeeping and laundry equipment to ensure it is in proper working order.
• Ensure that dryers are left open and empty at the end of each work day.
• Performs other duties as required or requested by management staff including attendance of hotel staff meetings and management company meetings.

Supervisory Responsibilities:

Manages all aspects of housekeeping staff on a daily basis, and carries out interim supervisory responsibilities, if necessary in accordance with Hotel policies and applicable laws. Position may also require supervising of houseman. Responsibilities include interviewing and training staff; planning, assigning and directing work; arranging fill-ins; addressing complaints and resolving problems, etc. Must be able to fluently speak Spanish and English.

Job Type:

Full-time Pay:

$16.00 - $18.00 per hour People with a criminal record are encouraged to apply

Experience:

Hospitality:

1 year (Required)

Hotel :

1 year (Required)

Cleaning:

1 year (Required)

Supervising:

1 year (Preferred)

Language:

Spanish and English (Required)

Work Location:

In person