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The Borgata Hotel Casino and Spa, LLC
Housekeeping Shift Manager - Borgata
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on New Jersey data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$48,478 / year median in New Jersey
+8% projected growth
Job Description
Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
EntityID=2&jobcode=16851
THE JOB:
Step into the heart of hotel operations as a Housekeeping Shift Manager, where you'll help keep guest rooms and public areas clean, organized, and welcoming. This role is ideal for hospitality students or frontline employees looking to grow, offering hands-on experience with daily operations, room inspections, staff coordination, and service standards—while building leadership skills and gaining insight into back-of-house hotel operations.THE DAY-TO-DAY
Responds to and resolves employee and guest concerns Ensure the overall cleanliness of property rooms Ensures the privacy and confidentiality of guests Maintains records including repairs needed, lost and found items, and quality of work completed by employees. Completes daily worksheets accurately and in a timely manner. Supervises assigned floors and ensures all rooms, hallways, and other areas are cleaned to property standardsTHE IDEAL CANDIDATE
Must possess the availability to work varied shifts to include weekends and holidays Must possess a high school diploma, GED, or equivalent Must possess at least 1 year prior relevant experience work in a similar supervisory or management role in a similar resort setting Prior Housekeeping experience is preferredTHE PERKS & BENEFITS
Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs A supportive and collaborative work environment Wellness incentive programs to help you stay healthy physically and mentally Companywide discounts on hotel, entertainment, shopping, and food & beverage Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day Free on-site parking, making your commute hassle-free and convenientVIEW JOB DESCRIPTION
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