Job Overview We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee the cleanliness and sanitation standards of our hotel. The ideal candidate will be responsible for managing housekeeping staff, ensuring exceptional customer service, and maintaining a safe and hygienic environment for guests and staff alike. This role requires strong leadership skills, attention to detail, and a commitment to high-quality service delivery. Duties Supervise and manage the daily operations of the housekeeping team, including scheduling, training, and performance management. Oversee staff supervision to ensure all team members adhere to company policies and standards. Coordinate cleaning activities, including commercial cleaning tasks, to maintain cleanliness across all hotel areas. Ensure sanitation protocols are followed consistently to promote guest safety and hygiene. Monitor the quality of cleaning services, conducting inspections and providing feedback for continuous improvement. Manage cleaning supplies inventory and ensure proper use and storage of cleaning materials. Address guest requests or complaints related to housekeeping promptly and professionally. Collaborate with other hotel departments to ensure seamless service delivery. Skills Proven experience in housekeeping management within a hotel or similar hospitality environment. Strong leadership and team management skills with the ability to motivate staff. Excellent customer service skills with a focus on guest satisfaction. Knowledge of sanitation standards, safety procedures, and commercial cleaning techniques. Ability to organize tasks efficiently and prioritize responsibilities effectively. Good communication skills for coordinating with team members and other departments. Attention to detail to ensure high standards of cleanliness are maintained consistently. This position offers an opportunity to lead a dedicated team in delivering exceptional cleanliness and guest experiences in a dynamic hotel setting.
Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Employee discount Flexible schedule Paid time off