Assistant Executive Housekeeper - Aria

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the team as an Assistant Executive Housekeeper at ARIA, where luxury, innovation, and exceptional service come together to create unforgettable guest experiences. In this leadership role, you'll oversee housekeeping operations, inspire and develop teams, and help ensure every guest room and public space reflects the world-class standards that define ARIA. Working in one of Las Vegas' premier luxury resorts, you'll play a key role in driving operational excellence, maintaining exceptional cleanliness and presentation standards, and supporting a culture focused on service, teamwork, and guest satisfaction. This is an exciting opportunity for a hospitality leader who is passionate about luxury service, team development, and delivering excellence behind the scenes. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY

Respond to guest concerns in a professional and timely manner, ensuring positive resolution Manage departmental performance, budgets, staffing levels, and accountability processes to meet short- and long-term business objectives Lead all Housekeeping Human Resources functions, including hiring, training, coaching, recognition, performance management, discipline, succession planning, and compliance with company policies, legal requirements, and collective bargaining agreements Mentor, coach, and develop Housekeeping Floor Managers to support performance and advancement opportunities Conduct daily room inspections to ensure Housekeeping Floor Managers and Guest Room Attendants meet quality assurance and sanitation standards Partner with Scheduling Attendants to ensure bidding processes are completed in accordance with policies, procedures, and timelines Represent management in unemployment hearings, union grievances, arbitrations, and other meetings as needed

THE IDEAL CANDIDATE

Must be 21 years of age or older Two (2) years of prior relevant experience, preferably in Housekeeping or EVS Previous supervisory or leadership experience in a luxury resort environment preferred Experience leading union team members and working within a collective bargaining environment preferred Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferred Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Aria employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?

EntityID=2&jobcode=19537 Are you ready to

JOIN THE SHOW?

Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.