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HE
Hershey Entertainment and Resorts
Housekeeping Supervisor
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on Pennsylvania data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$44,698 / year median in Pennsylvania
+3% projected growth
Job Description
Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites. This part-time position is responsible for ensuring that all work performed by the housekeeping department in cabins, bathhouses, and public areas meets the expected standards of cleanliness and consistency. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID! Job Duties (Duties marked with an asterisk are essential functions of this job): Inspect all cabins and their surrounding areas for cleanliness and maintenance challenges (Including but not limited to: Interior, Exterior, Fire Pit, Deck/Patio, Picnic Table & Grounds)
- Perform tasks such as cleaning cabins, public areas and bathhouses; replacing light bulbs, smoke detector batteries, etc. to ensure a comfortable guest experience
- Inspect bath houses, laundry rooms, and public areas to include the game room, shuttle stop and registration area for cleanliness and maintenance challenges
- Assist housekeeping staff to ensure all cabins are ready for the assigned check in time
- Utilize the property management system and other departmental software to assign cabins, print reports, assign daily tasks, log maintenance needs, and answer/respond to company emails, as well as daily recordkeeping of assignments, staff, and guest opportunities
- Complete housekeeping supply inventory and provide accurate information to the purchasing manager
- Train and coach employees in cleaning procedures, processes and standards
- Monitor staff activity to ensure productivity and safe work practices
- Handle guest opportunities in a professional and appropriate manner Perform other duties as assigned