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New! Assistant Housekeeping Manager at The Alloy
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on Pennsylvania data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$44,698 / year median in Pennsylvania
+3% projected growth
Job Description
The Alloy is hiring an Assistant Housekeeping Manager! As the Assistant Housekeeping Manager you assist the Executive Housekeeper by directly oversee housekeeping, public space and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels. As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical. You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.