Housekeeping Supervisor Hersha Hospitality Management, LP
9 Philadelphia, PA Job Details Full-time 13 hours ago Benefits Wellness program Commuter assistance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Behavior management Chemical handling safety procedures Managing commercial facilities cleaning teams Hotel housekeeping management Hotel policy compliance Serving clients Sustainability standards Resume screening Coaching Staff scheduling Hotel quality control Team scheduling Managing hospitality teams Mid-level Performance management High school diploma or GED Supervising experience Screening interviews Laundry Environmental protocols Schedule creation Hotel room cleaning Safety equipment Hotel staff training Cleaning and sanitation quality assurance Staffing management General management Chemical safety protocols Staff development Full Job Description Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper
- Front Office Manager
- Assistant General Manager
- General Manager Your Focus Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Issue cleaning supplies and equipment to associates. On occasion, clean rooms or assist staff with cleaning rooms. Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. Supervise laundry employees, if applicable. Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Practice safe work habits and wear protective safety equipment. Assist in the breakfast area as needed. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma preferred. Previous housekeeping experience or equivalent training required. Previous supervisory responsibility preferred. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability
- Hearts That Serve
- Only Excellence
- Stay Nimble
- Own It
