As the Housekeeping Supervisor, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Your day-to-day Guest experience
- Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests
- Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
- Help guests with their questions and complaints to achieve complete guest satisfaction People
- Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
- Educate and train all team members in compliance with federal, state and local laws and safety regulations.
- Ensure colleagues are properly trained and have the tools and equipment to carry out job duties
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods You may have to fill in and clean rooms when needed
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
Employee discount
Shift:
Day shift
Work Location:
In person