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Overnight Rental Company in Pigeon Forge

Housekeeping Manager

Career Insights for Housekeeping / Environmental Services Supervisor

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Based on Tennessee data

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$39,302 / year median in Tennessee

+10% projected growth

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Job Description

Housekeeping Manager (Vacation Rentals) - Bilingual Skills a Plus! About the Role Are you a natural leader with a passion for high standards and top-tier hospitality? Eagle Property Management is looking for an energetic, experienced Housekeeping Manager to lead our vacation rental cleaning team! In this role, you'll be the engine that keeps our properties glowing, guest-ready, and top-rated. If you love building great teams, keeping standards high, and solving problems on the fly, we want to hear from you.
What You'll Do Lead & Inspire:
Recruit, train, and coach our team of contract housekeepers, hosting monthly meetings to drive team growth and success.
Coordinate Operations:
Assign daily work orders and schedule cleans smoothly across our portfolio.
Quality Control:
Conduct property inspections to ensure every rental meets our high company standards.
Elevate Guest Experience:
Address guest inquiries quickly and use guest feedback surveys to continuously coach and improve cleaning quality.
Stay Organized:
Maintain an efficient workspace and track daily progress using Microsoft Office tools.
What We're Looking For Experience:
2-5 years of management experience (Hospitality or Vacation Rental experience strongly preferred).
Skills:
Excellent problem-solving abilities, strong time management, and a knack for staying calm under pressure.
Tech-Savvy:
Proficient in basic computer tools (Microsoft Word, Excel, Outlook).
Language:
Bilingual skills (English/Spanish) are a major plus! (Ideal for communicating effectively with our team and contractors). Physical Requirements Ability to stand, walk, bend, stretch, and lift up to 40-50 lbs throughout the day. Strong verbal communication skills to interact clearly with cleaners, guests, and staff. Why Join Us?
Dental / Vision
insurance Life Insurance Flexible vacation time Paid holidays Flexible schedule Company vehicle and phone Employee Discounts Everything you will need to be successful! •Ready to lead a great team and elevate our guest experience? Click "Apply Now" to submit your application today!
Job Type:
Full-time Pay:
$41,600.00 - $52,000.00 per year
Benefits:
Dental insurance Employee discount Life insurance Paid time off Vision insurance
Experience:
Vacation Rental Housekeeping Management:
2 years (Preferred)
Language:
Spanish (Preferred)
License/Certification:
Drivers License with clean driving record (Preferred)
Work Location:
In person