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RiverStone Resort

Housekeeping Room Inspector

Career Insights for Housekeeping / Environmental Services Supervisor

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Based on Tennessee data

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$39,302 / year median in Tennessee

+10% projected growth

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Job Description

Please attached resume for consideration. Pay depending on experience.
Job Title:
Inspector/Inspectress Job Summary:
Ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected.
Job Duties:
Supervises and inspects the work of the room attendants, ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy. Creates a service environment focused on the guest, with a passion for high standards in all work performed. Responds promptly to customer needs. Ensures housekeepers have the proper and necessary equipment and supplies. Identifies and resolves problems in a timely manner, and develops alternative solutions.

Reports needed repairs to maintenance. Instructs and trains new room attendants and evaluates their performance. Performs room attendant duties, when required. Performs other duties as assigned.
Qualifications:
High school diploma or equivalent. Two years prior hotel housekeeping experience. Supervisory experience desired. Ability to multi-task and prioritize. Excellent communication and customer service skills. Ability to work a flexible schedule, including weekends and holidays.
Brand:
RiverStone Resort Address:
212 Dollywood Lane Pigeon Forge, TN - 37863
Property Description:
REN - 212
Dollywood Lane, Pigeon Forge, TN Property Number:
REN