Executive Director of Housekeeping

Full TimeAustin

• United States1 day ago Opening
  44
  0
  182
  0
  Industry
• Hotels & Resorts
  Role
• Director of Housekeeping
  Level
• Staff Line level
  Department
• General Management
  Full Time
  Posted at: 20 Sep 2026
  

Last Date:

17 Oct 2026

Salary Details

Competetive Salary Offered

Job Description

FAIRMONT

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #

BELIMITLESS

Job Description

Summary/Objective

Your leadership and passion as Executive Director of Housekeeping Director will foster an engaged team of housekeeping professionals whose exceptional service and skills are turning moments into memories for our guests.

Responsibilities

Reporting to the Senior Asst Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Recruit, train, lead and support all employees to ensure the maintenance of all Hotel guest rooms, public areas and heart of the house areas for the highest standards of cleanliness.

Develop and update training manuals and checklists to reflect standard operating procedures.

Conduct daily shift briefings and regular departmental meetings with colleagues.

Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained.

Regularly inspect and audit performance and provide effective recognition and performance management.

Work with the Senior Asst Director of Rooms to prepare annual operations budget.

Effective departmental scheduling to maximize productivity and manage labor costs.

Effective purchasing with the use of Birch Street to ensure high quality products are offered to guests while managing expenses.

Work with the Senior Asst Director of Rooms to forecast monthly expenses and labor costs

Work with the Senior Asst Director of Rooms to deliver financial summaries and training to rooms division leaders

Coordinate preventative maintenance programs with the Director of Engineering.

Creates an environment that allows employees to achieve job fulfillment and provides a path for career development with Fairmont Hotels & Resorts. Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team.

Conduct regular meetings with all external contractor companies to ensure Fairmont standards are consistently met, in a cost-effective and efficient manner.

Conduct regular Housekeeping Meetings to keep colleagues informed of policies and procedures, special events, further improvement plans and Guest comments

Keep informed of the housekeeping standards of competitor hotels

Conduct leader performance evaluations on a timely basis, including corrective action and coaching. Directly influences the future effectiveness of the hotel through involvement in recruitment, hiring, training & motivation of Housekeeping colleagues and leaders.

Provides Guidance and motivation to the Housekeeping Team. Establishes and communicates on a daily basis with the Housekeeping Team. A strong commitment to Colleague Satisfaction.

Controls and provides feedback on labor and operational expenses.

Interact professionally with individuals outside the hotel, such as suppliers, contractors, and competitors

Ensure that all departmental reports and correspondence are completed punctually and accurately

Monitor and audit all Health & Safety aspects of the various Housekeeping departments, ensuring all staff are fully trained and up-to-date on Health & safety issues regarding chemicals, equipment and hygiene.

Has ultimate responsibility and accountability for safety training of all department employees and for the overall accident record of the department. Is responsible for taking necessary proactive steps to reduce/eliminate employee accidents

To carry out frequent inspection tours in Guest rooms/Public areas to up-keep cleanliness

• general repair
• replacements as required.

Accept responsibility for carrying out other management duties as requested by the Director of Rooms

Work with the Senior Asst Director of Rooms and Engineering team to deliver an effective PPM program

Work to ensure the in-house laundry is effective in reducing the need to outsource laundry services

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

Minimum of 5 years management experience in Housekeeping is a requirement, preferably with a luxury hotel brand

Working knowledge of Property Management system Opera an asset

Proven hands on management style and ability to lead through example in all areas is essential

Proven ability to successfully lead, train and motivate colleagues is essential

Must be highly organized, energetic and possess the ability to get the job done

Strong administration, problem-solving and organizational skills

Dynamic, energetic, creative and thrives under pressure

Working knowledge of Outlook, Word and Excel

University/College degree in a related discipline is an asset

Previous exposure to Front Office an asset

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to

Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer.

EOE/M/F/D/V

More Jobs By Accor Hotels

Executive Housekeeper

Nairobi

19 September 2026

Assistant Restaurant Manager

Klaeng

19 September 2026

Commis 1

• Main Kitchen
  Dubai
  19 September 2026
  F&B Service
• Waiter/Waitress
  Klaeng
  19 September 2026
  Bellperson
  Mexico City
  19 September 2026
  Bartender
  Dubai
  19 September 2026