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South Shore Harbour Resort & Conference Center
Housekeeping Supervisor
Career Insights for Housekeeping / Environmental Services Supervisor
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Based on Texas data
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$39,346 / year median in Texas
+9% projected growth
Job Description
Description As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.
Responsibilities:
- Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
- Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
- Provide training, guidance, and support to team members to foster success and professional growth.
- Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
- Respond promptly to guest requests and resolve issues with courtesy and efficiency.
- Maintain accurate records and ensure compliance with safety and sanitation procedures.
- Lead by example with professionalism, integrity, and a passion for hospitality.
Qualifications:
- Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
- Strong attention to detail and commitment to quality standards.
- Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
- Ability to motivate and lead a team to achieve success.
- Actively engaged and passionate about your work.
- Demonstrated professionalism and integrity in all responsibilities. Benefits (Full-Time Associates Only):
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities Why Join Concord?