A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$65,000 This position is for a new contract in Marble Falls, TX. Lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a clean and comfortable environment for guests to enjoy their well-earned vacation. Responsibilities Provide leadership that supports a team environment that fosters morale, passion, quality, and respect Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction Lead and manage team member recruiting, training, development, and assignments Perform daily inspections and assessments and coach and counsel team members Collaborate with resort and company leadership to set expectations and achieve goals Analyze data and make adjustments to meet facility, budget, and compliance goals Execute, maintain, and monitor quality control systems and budgets
Skills Interpersonal Skills:
Ability to interact with individuals at all levels of the organization
Communication:
Effective written, spoken, and non-verbal communication
Customer Service:
Service-oriented mentality with a focus on exceeding expectations
Professionalism:
Maintain a positive and professional demeanor
Decision Making:
Ability to quickly make sound decisions and judgments
Proactivity:
Self-motivated with the ability to effectively prioritize projects and needs
Team Player:
Willingness to provide support where needed to achieve outcomes
Business Ethics:
Demonstrate integrity, respect, and discretion in all business dealings
Organization:
Attention to detail and ability to effectively manage tasks in a fast-paced environment Requirements 3+ years of hospitality management experience High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry Ability to work a flexible schedule that may include nights, weekends, and holidays Computer experience with word processing, spreadsheets, and various software Must be willing to relocate for promotion opportunities Not Required But a Big Plus Proficiency in languages other than English, especially Spanish What We Offer Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee Assistance Program (EAP) Employee resource groups (ERGs) Career development and ongoing training Important to Know Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
Job Type:
Full-time Pay:
From $65,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Education:
Bachelor's (Required)
Experience:
Resort Cleaning:
5 years (Preferred) Hospitality management: 3 years (Preferred) Housekeeping management: 5 years (Preferred) Crew management: 5 years (Preferred) Customer service: 5 years (Preferred)
