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Wildflower Hotels
Executive Housekeeper - Avid Midland
Career Insights for Housekeeping / Environmental Services Supervisor
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$39,346 / year median in Texas
+9% projected growth
Job Description
Executive Housekeeper - Avid Midland Wildflower Hotels Midland, TX Job Details Full-time $16 - $18 an hour 1 hour ago Benefits Paid time off Employee discount Qualifications Cost management Client rapport building In-person customer service High school diploma or GED Hiring Driver's License Attention to detail Recruiting Full Job Description Wildflower Hotels is now hiring a dedicated and passionate Executive Housekeeper for our Avid Midland. The Executive Housekeepers responsibilities include but are not limited to maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. The Executive Housekeeper position performs routine duties in cleaning and servicing the guest rooms and promotes a positive image of the property to guests and must be pleasant, honest and friendly as well as be able to address any guest requests and/or problems for resolution. Essential Functions Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development. Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies). Enforces policies and procedures. Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced. Schedules staff according to labor standards and forecasted business levels. Prepares daily assignment sheets for all housekeeping and laundry associates. Maintains cleanliness quality based on hotel objectives and brand standards. Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices. Compiles and reports accurate status of "the house" to the front desk department. Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items. Maintains standard procedures for security of rented and leased equipment. Maintains productivity and labor cost goals. Works with finance to conducts formal inventories of linen, supplies and equipment as required. Orders and receives supplies so as to maintain adequate inventory levels. Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day. Maintains departmental key control. Maintains deep cleaning program. Acts as Manager on Duty as required. Conducts monthly department meetings. Attends weekly staff meetings. Complete projects as directed by management. Job Requirements High School diploma or equivalent Hotel housekeeping experience required. Previous IHG hotel/s experience preferred. Physical Mobility and stamina required. Ability to follow instructions Detail-oriented Professional attitude is required Ability to work independently. Ability to communicate in a friendly manner with guests in order to create a warm, comfortable and relaxing environment.