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CO
City of Tacoma
Division Manager, Environmental Services
Career Insights for Housekeeping / Environmental Services Supervisor
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What they do
A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.
$46,292 / year median in Washington
+9% projected growth
Job Description
The City of Tacoma is excited to recruit for two Solid Waste Management (SWM) Division Managers within the Environment and Public Works Department. The SWM Division Managers are responsible for day-to-day management of personnel, operations, regulatory compliance, customer services and safety issues related to onsite operations or collections operations. The onsite operations include the transfer station, scale house, household hazardous waste (HHW) facility, recycling center and closed city landfill operations. Collections operations include curbside collection of garbage, organics, and recycling for residential and commercial customers; container maintenance and delivery; Call-2-Hauland special event support; long-haul operations; and waste transfer operations. Key responsibilities for the positions include the following: Division Manager - Onsite Operations This position leads the teams responsible for running and maintaining SWM's onsite facilities.
Key responsibilities include:
Overseeing operations at the transfer station, landfill gas collection systems, and the groundwater extraction and treatment system. Ensuring facility operations meet all permit and regulatory requirements, including solid waste, hazardous waste, stormwater, asbestos, and environmental compliance obligations. Implementing and managing the Environmental and Sustainability Management System (ESMS) to ensure facilities follow standard operating procedures, remain properly maintained, and meet environmental and operational standards. Planning and managing the biennial operating budget for onsite operations and working closely with Science & Engineering on long-term capital facility planning. Collaborating regularly with other City departments, partner agencies, contractors, and regional organizations to coordinate infrastructure, share operational information, and support regional solid waste initiatives. Division Manager - Collection Operations This position leads staff and programs that deliver curbside collection services throughout Tacoma.Key responsibilities include:
Managing crews and programs responsible for residential and commercial garbage, recycling, and organics collection, container maintenance, special collection programs, and long-haul transport. Overseeing fleet management for the Collections Operations Division, ensuring vehicles meet permit requirements and coordinating maintenance and asset management with the Fleet & Facilities Division. Implementing and managing ESMS processes to ensure collection systems, vehicles, and equipment follow standard operating procedures and meet environmental and regulatory expectations. Planning and managing the biennial operating budget for collection operations and partnering with Fleet & Facilities on long-term planning for the rolling-stock capital program. Working closely with other City departments, partner agencies, contractors, and regional partners to align operations, share information, and support coordinated regional service delivery. Our ideal candidates will exemplify the following traits and competencies: Service-Driven Decision Making Makes timely and practical operational decisions that support employees, protect the public, and maintain reliable solid waste services. Equity & Inclusive Leadership Identifies and addresses inequities in policies, practices, and service delivery. Ensures fair treatment of staff and the communities served by Solid Waste Management. Directs Work Sets clear expectations, aligns teams, assigns responsibilities, and ensures accountability. Ensures Accountability Holds self and others responsible for performance, safety, compliance, and service standards. Operational Excellence & Continuous Improvement Promotes high performance by applying best practices, coaching staff, and using tools such as ESMS and SOPs to ensure consistent, compliant, and efficient operations. People-Centered Management Recognizes and supports employees as individuals with diverse backgrounds, strengths, and needs. Creates an environment where staff feel valued, heard, and supported. Safety Leadership Builds and maintains safe work environments through strong safety practices, hazard awareness, and proactive responses to physical and psychological safety needs within high-risk operational settings. Builds Effective Teams Creates high performing, collaborative, engaged workgroups across diverse roles and backgrounds. Values Differences Demonstrates inclusive leadership, recognizes strengths in diverse perspectives, and fosters an equitable workplace culture. Communicates Effectively Shares information clearly, listens actively, provides constructive feedback, and navigates sensitive conversations with professionalism. The Principles thatGuide Us:
Tacoma, the City of Destiny, has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. The Principles that Guide Us, Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service. The Environment and Public Works Department believes that everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. Minimum Education- Bachelor's degree in engineering, environmental sciences, business, public administration or directly related field Minimum Experience
- 7 years of experience in one or more fields of environmental sciences including 1 year prior at the supervisory level
- Relevant education and experience may substitute for one another on a year-for-year basis.