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Americinn Green Bay East

Head Housekeeper

Career Insights for Housekeeping / Environmental Services Supervisor

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Based on Wisconsin data

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$40,307 / year median in Wisconsin

+8% projected growth

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Job Description

Do you have an eye for details? Do you love to make guests feel at home with your passion for hospitality? You could be the Housekeeping Supervisor we are seeking! The Housekeeping Supervisor is responsible for inspecting, some pre-setting of guest rooms and to ensuring proper cleanliness standards are met of all guest rooms, bathrooms, corridors, service and public areas and linen closets Leads and supervises the Room Attendants, Housepersons and Lobby Attendants in their daily duties to ensure service and guest standards are met and the daily operations of the department is running smoothly Handles guest concerns or needs in a prompt and efficient manner, notifying and working with other departments if additional assistance is required for guest satisfaction Take initiative to interactive with guests and team members in a friendly and professional manner Verify and report status and/or discrepancies of rooms Assist with Lost and Found and Inventory Report any maintenance issues Ensure all safety and security policies are followed Run and prepare the necessary room and guest reports as needed Prepare opening and closing tasks/assignments as needed Prepare HK schedules and manage the department with
GM Requirements:
Qualified Candidates must possess the follow: High School Graduate or Equivalent Able to work Saturdays, Sundays and Holidays Meticulous eye for details and cleanliness standards Excellent customer service skills Experience with a Hotel Property Management System (OnQ or PEP a plus), computer and email communication One - two years guest room attendant experience. Previous supervisory experience preferred. Proficient in English (verbal and written) Creole and/or Spanish speaking a plus
Benefits:
Vacation and Holiday Pay Medical, Dental, Vision Insurance Hilton Team Member Travel Discounts Free Uniforms. Anniversary and birthday gift cards. AmericInn By Wyndham Green Bay East is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to 52048@bywyndham.com or 9209640177 to let us know the nature of your request. Experience Required 2 year(s): Previous Housekeeping Experience - Room Attendant and/or Supervisor Education Required High School or better
Skills Required Customer Service Organized Detail Oriented Preferred Multi-Tasking Behaviors Required Dedicated:
Devoted to a task or purpose with loyalty or integrity
Team Player:
Works well as a member of a group
Enthusiastic:
Shows intense and eager enjoyment and interest
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Pay:
$17.00 - $19.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Opportunities for advancement Paid time off Paid training Vision insurance
Education:
High school or equivalent (Required) Ability to
Commute:
Green Bay, WI 54311 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health Insurance
  • Dental Insurance