at Twin River Management Group, Inc. dba Bally's Corp in East St.

Louis, Illinois, United States Job Description Description Responsibilities:

Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back. Clean all slot machines, floors, windows, walls, stairs, and elevators in front and back of house areas. Vacuum all floors in front and back of house areas. Clean, disinfect, and restock all restrooms in front and back of house areas. Mop floors around the bars, restrooms, and entrances in front and back of house areas. Remove all trash and debris from machines, floors, and trash cans in front and back of house areas and empty all trash and debris in the outside dumpsters. Use all cleaning chemicals and equipment safely and in accordance with manufacturer instructions. Answer all calls promptly and professionally. Participate in routine drills as assigned. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel

• seek to resolve all situations in a manner that maintains positive guest relationships.

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management.

Qualifications:

A high school diploma or GED equivalent is preferred Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.

WORKING ENVIRONMENT & PHYSICAL EFFORTS

The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates Required to walk and stand; use hands to finger, handle, or feel objects, tools, and controls; reach with hands and arms; stoop, kneel, crouch, and bend; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member may lift and/or move up to 100 pounds with assistance. The team member will occasionally be required to climb a ladder. Speech and Vision abilities are required.

Target Salary:

$15.50 per hourQualifications Behaviors Dedicated

• Devoted to a task or purpose with loyalty or integrity Team Player
• Works well as a member of a group Motivations Self-Starter
• Inspired to perform without outside help Growth Opportunities
• Inspired to perform well by the chance to take on more responsibility Education High School (required) Skills Communication (preferred) Detail Oriented (preferred) Active Listening (preferred) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor. At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions. We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on any status protected by the laws or regulations in the locations where we operate. To view full details and how to apply, please login or create a Job Seeker account